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"Dear trade partner,
The following options will be provided to RJ passengers affected by flight cancelations traveling on/after 28th.Feb. 2026;
- Passengers are entitled for free of charge change without collecting difference in fare for travel valid on/before 20th May 2026.
- Passengers are entitled for free of charge change with collecting difference in fare for travel valid on/before 15th Dec.2026 .
- Passengers are entitled for free of charge reroute within the same IATA zone for travel valid on/before 20th May 2026.
- Passengers transiting via Amman are entitled for involuntary rerouting with other carriers upon availability (first coupon must be with RJ).
- Passengers are entitled for a non-refundable voucher valid for 1 year.
- In case of refund, ticket rules apply, unless contradicts with the POC country law.
RJ operations will proceed normally as long as Jordanian airspace remains open. However, passengers scheduled to travel between 28th Feb 2026 and 15th APR 2026 who are not affected by a flight cancellation but choose not to travel will be eligible for the following options:
- Passengers are entitled for free of charge change with collecting difference in fare for travel valid on/before 15th Dec.2026 .
- In case of refund ticket rules apply .
- Tour code must be inserted : JOU30220262124
- This circular applies to all ancillary services associated with the affected tickets.
- Bus service is available for SYR and may replace the air segment.
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