"Dear Team,

Below you can find our telex:

REF TELEX NO: 84860

ENGLISH VERSION OF TELEX AS FOLLOWS.

APPLICATION DEFINED IN THIS TELEX INCLUDES EXTRAORDINARY CASES WHICH ARE NOT COVERED WITHIN FLIGHT AND SERVICE IRREGULARITIES PROCEDURE (PR.10.67.006). THE RULES GIVEN IN THIS TELEX ALSO INCLUDE FLIGHTS WHICH ARE OPERATED ON TIME AND/OR DELAYED WITHIN LIMITS DEFINED IN RELATED PROCEDURE IN CASE THAT PASSENGERS REQUEST CHANGES. THE IRREGULARITIES DEFINED IN FLIGHT AND SERVICE IRREGULARITIES PROCEDURE (PR.10.67.006) WILL BE USED FOR ALL OTHER EXTRAORDINARY CASES WITH THE RULES MENTIONED IN THIS PROCEDURE. DUE TO CURRENT SITUATION WHICH EFFECTS TLV FLIGHTS FOR PASSENGERS WHO HAVE BOOKINGS ON THE TURKISH AIRLINES OR ANADOLU JET FLIGHTS BETWEEN 07OCT2023-23OCT2023(INCLUDED) AND TICKETED ON/BEFORE 07OCT2023, WILL BE HANDLED WITH FOLLOWING CONDITIONS, DISREGARDING THE RELATED FARE RULES: IN ADDITION, ALL PASSENGERS DEPARTING/ARRIVING IN THE TEL AVIV (TLV) FLIGHTS WILL BE ABLE TO MAKE TRANSACTIONS WITHIN THE SCOPE OF THIS PUBLICATION.

1) REBOOKING AND REROUTING REQUESTS:

REBOOKING AND REROUTING WILL BE MADE WITHOUT ANY CHARGE FOR DIFFERENT BOOKING CLASSES ONLY IF THE NEW DESTINATION IS IN THE SAME IATA REGION AND IN THE SAME CABIN PROVIDING THAT THE TICKETS ARE REVALIDATED UNTIL 23OCT2023 (INCLUDING).

IF REVALIDATION IS MADE FOR ONE OF TK OPERATING TLV FLIGHTS WHICH FLIGHT DATE UNTIL 10DEC2023 (INCLUDING) CHANGES WILL BE MADE WITHOUT ANY CHARGE.

IF CHANGES AFFECT PASSENGERS' TRAVEL PLANS, REBOOKING AND REROUTING WILL BE MADE (UP TO EFFECTED DURATION) WITHOUT ANY CHARGE FOR DIFFERENT BOOKING CLASSES ONLY IF THE NEW DESTINATION IS IN THE SAME IATA REGION AND IN THE SAME CABIN. FOR TK STOCK (235) TICKETS INCLUDING INTERLINE FLIGHTS (CODESHARE OR SPA), REROUTING AND REBOOKING WILL BE MADE WITHOUT ANY CHARGE IN CASE OF SAME BOOKING CLASS IS AVAILABLE.

IF THE SAME BOOKING CLASS IN THE SAME CABIN IS NOT AVAILABLE, FARE DIFFERENCES AND OTHER CHARGES WILL BE CHARGED WITHOUT APPLYING REBOOKING/REROUTING PENALTIES.
HOWEVER; IF INTERLINE FLIGHTS CHANGE TO TK OR ANADOLU JET OPERATING FLIGHTS, CHANGE WILL BE APPLIED ACCORDING TO THE TELEX.

2) REFUND REQUESTS :

REFUND REQUESTS WILL BE HANDLED WITH FOLLOWING CONDITIONS, DISREGARDING THE RELATED FARE RULES TICKETS ARE REVALIDATED UNTIL 23OCT2023 (INCLUDING).
A) UNUSED TICKET : REFUND WILL BE MADE WITHOUT ANY CHARGE PROVIDING THAT TICKETS ARE REFUNDED UNTIL 23OCT2023 (INCLUDING). INTERLINE FLIGHTS WHERE TK IS THE MARKETING CARRIER ARE INCLUDED.
B) USED TICKET : REFUND WILL BE MADE CONSIDERING AS INVOLUNTARY. INTERLINE FLIGHTS WHERE TK IS THE MARKETING CARRIER ARE INCLUDED.

3) THIS TELEX IS VALID OF NO SHOW TICKETS.

4) EXTENSION OF VALIDITY :

VALIDITY OF TICKET CAN BE EXTENDED UNTIL 10DEC2023 WITHOUT ANY FARE DIFFERENCE OR PENALTY.

Mit freundlichen Grüßen / Saygılarımla / Yours sincerely
Sales & Traffic Agent
Turkish Airlines INC"